Free downloads on management skills and organisational topics



Hit the links in the left margin, or pictures below to access the free downloads.



Videos, 1000 powerpoint slides in 19 sets, pdf and Word files.


Activities, resources, articles, handouts, diagnostics, book summaries.

















Change management








Customer service






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      Lifelong learning and CPD






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Go to my online shop for 950 business and managerial skills videos


Topics include:

  Leadership; change management; customer service, plus more on 

  negotiation, quality, marketing, assertion, and other key topics.


Use for coaching sessions, personal development, and e-learning.


A full list can be downloaded here 



Download a summary of my products and services
Adobe Acrobat document [230.9 KB]