All about me

 

Unusually, 'helping people to learn' is all I have ever done.

 

At the age of 21 I was told to go into a room of managers who had been managers since before I was born, and make them better managers in a day. Well there's more to it than that, but that's essentially the way it was. I survived that day, and have been doing that and more for the past 33 years.

  

I was a management trainer in local government and later the road transport industry thoughout the 1980s, and since 1992 I have been self employed which I like as I can choose with whom I work, and just as important with whom I do not.

 

 

 

The longer I have done this work the more frustrated I have become with clients that seem too 'tick boxy' and that by their absence, clearly have little or no interest in the work we should be doing together.

 

I turn down more work than I take on. These days I mostly work one to one with truly motivated people supporting them as they really work on developing their skills and fulfilling their potential.

 

My work is driven by these principles:

 

      Return on investment

      I will not undertake any work until I have agreed with the client a reasonable and 

      attributable financially measured value that considerably exceeds the cost of a learning 

      programme. For this reason I will typically exceed contracted time and support to those

      with whom I work.

 

      If this seems a pain in the behind that other providers don't insist on, then that's fine, we

      just found out we aren't suited to work together.

 

      Working in partnership

 

      My preference is to work with, and not just for a client. I expect to have reasonable

      access to and interest from the client, and to keep a dialogue going throughout an 

      assignment.

 

      If you are more used to working with a provider that simply leaves you alone, and

      expects nothing from you but to pay invoices allowing you to do a disappearing act,

      then stick with you are working with - frankly I expect more.

 

      Candour

 

      If I feel something needs to be said I will say it. I will not hide from bringing issues of 

      concern to the attention of a client.

 

      I am not confrontative, I can be challenging to a client that is accustomed to working

      with those that simply maintain the status quo and don't genuinely seek long term

      changes for the better.



 

      Expertise

 

      I will not undertake any work that I feel cannot be done to at the very least the

      standards I expect of myself.

 

      If I cannot do something it is very likely that the network I have grown over 33 years

      means I know someone more qualified and capable than myself to do specific tasks.

Learn more about me:



 

    Principles

 

    My CV

 

    Client list

 

    My publication history