Negotiation and conflict management - what you get on the disk, and typical programme

 

All you need to run a half day or full one day event

 

Programme as below - change to suit your needs

 

Learning points sheet

 

Negotiation 1-2-3 activity with trainer's notes

 

20 definitions of 'successful negotiation and 75 preconditions for 'successful negotiation'

 

The 'reds and blues' activity

 

Practical activity 'divide the loot'

 

8 conflict management generalisations practical activity

 

50 point negotiation skills diagnostic

 

48 laws of power listed and 2 pages of quotes from the book

 

2 slideshows

 

Final action planning activity

 

Outline of indicative content with behavioural learning objectives

 

6 types of assertion exercise

 

2 book summaries - "Getting to 'yes' " and "Getting past 'no' "

 

8 page negotiation resource

 

47 adaptable negotiation slides

 

2 articles on the 'reds and blues' activity

 

27 negotiation items on this short 'negotiation' bibliography

 

6 principles of behaviour activity

 

4 videos: 'Getting to yes', negotiating to win', 'negotiation - two strategies'

              and 'the science of persuasion

 

 

 

All this for just £40 buy from my online shop, and your material will be sent on a disk.



 

Programme

 

Introductions, overview and issue of learning points.

 

 

First practical activity: Negotiation 1-2-3 what do we really mean by successful negotiation?

 

        Debrief of the 1-2-3 activity - what was learned?

 

 

Negotiation and interpersonal models worth a look

 

        Four stages to negotiation

        Six parts to the POTASH negotiation model

        Five ways to handle conflict

        Six sources of power

        Six parts to the RADPAC negotiation model

        Five 'C' s of negotiation

        Five parts to a BATNA - best alternative to a negotiated agreement

 

 

Second practical activity: 'Reds and blues' plenty of learning always results from this.

 

        Learning debrief to capture and plan learning.

 

 

An overview of 'Power', an essential and too little understood element of negotiation

 

        The 48 laws of power - which do you like and which don't you..?

 

 

Generalisations around conflict - ideas you can use and thast make a real difference.

 

 

Skills and practical ideas for negotiators

 

        Two principles of assertion

        Six types of assertion

        Four ways to persuade

        Four reasons not to show your hand

        Eight things negotiators can do well

 

 

Third major practical activity: 'Divide the loot'  - a negotiation exercise using real money!

 

        Always a powerful activity that generates memorable learning 

 

 

A negotiation diagnostic

 

        First your thoughts on the specific behaviours of the best negotiators then fifty more!

 

 

Review of learning and action planning 

 

        Three things you will do in a month to make today really worthwhile

       

 

 

All materials for a negotiation and conflict management training day    £40