A mass of really powerful seriously time-saving insights.

Fifty six pages, forty nine sources, three samples in full, twenty two thousand five hundred and thirty seven words.

Twenty eight sources - from primarily, 'though not exclusively, Harvard Business Review.

Fifteen sources here, summarised in depth, that are a strong sources of personal development and ideas.

Twenty four sources, including from Francesca Gino, Amy Edmondson, Michael Porter and Dave Ulrich.

As ever, a wide range of issues covered, including strategy, learning from failure, leading change and learning organisation challenges.

A mix of the older and more recently pubished items here, showing how many issues on this critical topic seem to need constant revisiting.

Thirty four noted then typed up sources on roles of mentoring, measuring value,  ethical considerations and much more.

How many hours would it take to find, read and note these?

Putting the leadership summary together gave me an appetite to explore the rich servant leadership literature.

Here, listed, as with all the other samples here, are the sources.

Not a customer service summary, this focuses on the specific issues around creating and measuring loyalty, and the serious challenges this creates.

Net promoter score features strogly, so Fred Reichheld and Rob Markey are cited often - as are others who have learning to share.

Linkages here with other summaries, most obviously interactive skills.

Another wide-ranging compilation, giving as much attention to skills as process.